ie. This is Bob and I have malware on my computer!

Remote Repair

Requires High speed Internet

If you get the message "There's a new version of Quick Assist"

  • Click Open Microsoft store
  • Click Download new version
  • click Open

You will see the following screen. Shortly you should receive a code from the Computer Doctor. Enter in this code and Press the Share screen button and your remote repair should start shortly. Please leave this screen open.

Simply text 256-244-2751 with your problem

Alternative link. Click only if directed to do so.

In windows 10 or 11 click the start button

Type Quick Assist and run as Administrator